Basic HTML Version
Need a physician?
Kadlec Clinic has a growing
spectrum of providers from
primary care to specialists. We
invite you to visit our website
at
www.kadlecclinics.org
to
learn more about Kadlec Clinic.
You can also do a search by
location, specialty or by a
provider’s name.
If you want to schedule
an appointment with one
of the Kadlec Clinic
providers, it’s easy. Just call
(509) 942-DOCS (3627)
.
A
visit to the doctor can
be overwhelming. You
may be dealing with a
new, possibly complex,
health situation, having to process
lots of information or be given new
instructions to follow. You may
even feel as if you are just taking in
information.
At Kadlec we want to empower
you to be an important advocate
for your own care.
Get to know your provider.
Let your provider know you want
to be a partner in your health care
team. Don’t be afraid to state your
expectations or to speak up if you
don’t understand something.
Be an active participant in
each appointment.
Make a list of
your questions and take it along. Be
prepared to give an accurate health
history, including an up-to-date list
of medications and doses. Help
your provider understand what
questions or concerns you want
addressed. Know your symptoms,
how long you have had them and
MAKING THE
doctor’s
what helps relieve them. If you
have pain, be prepared to describe
where it is, how it feels and how
severe it is. If tests are ordered,
ask what they are for and when to
expect results. If you are given new
medication, ask about side effects
and insurance coverage.
Be honest.
Don’t be afraid to
talk about sensitive issues; they
may be important. If you can’t hear,
ask the provider to speak louder.
If you think you can’t follow the
instructions you are given, let the
provider know.
Listen carefully.
If you don’t
understand something, ask
questions. Write notes throughout
the appointment so you can refer to
them later. Write down the time and
place of upcoming appointments.
Use “CPR” when talking to
your provider:
“C” is for clarity — “Can you tell
me more?” or “Can you repeat that?”
“P” is for paraphrase — “So when
you say that, it means…”
“R” is for reflect back — “I’m
hearing you say…is that right?”
Take someone with you.
Two
sets of ears will really help you
understand and follow through.
Recognizing yourself as a member
of your health care team is often
the first step. For many, that’s a big
step, too. But, from our perspective,
it’s a very important one.
VISITS
MOST OF YOUR
www.kadlec.org • 3